FAQ SearchWe recommend entering one or more keywords separated by spaces.To start please enter your search query. All FAQ's CarpetGeneralLaminate FlooringTile FlooringWood FlooringSearch on all keywordsSearch on exact search queryCarpetIf something gets spilled on my carpet what do I do?I've heard that carpets get dirty faster after cleaning, is that true? What safeguards should one take to prevent damage.How long will it be before our carpet is dry enough to use?Now that I know my carpets must be cleaned which method is the best? How can I slow down soiling and carpet wear? How often should my carpets be cleaned? How does "steam cleaning" work?GeneralWhat Are Your Hours?What Credit Cards Do You Accept?Laminate FlooringWhat is a floating floor? What is the difference between laminate flooring and hardwood flooring? How do laminate floor panels lock together? Where can I install laminate wood flooring? What are the advantages of laminate flooring over those of solid hardwood flooring ?What do I need to know before I start installing my laminate floor? What do I have to do before installation? Do I have to keep staggering the planks in my laminate flooring installation? How do I determine the direction in which to install my laminate flooring? Will there be any cutting waste? What are laminate floors and how are they made? I didn't get my first row straight. Can I continue? How do I repair minor scratches? What is HDF and what is it made of? Why is a moisture barrier used on concrete?How can I get the shine of my floor to increase? How does laminate flooring from BuildDirect compare to other laminate flooring products? Can laminate flooring be installed on steps? Can laminate flooring be installed in my screened in porch or patio? Can we install laminate over carpet? How often do the wood grain patterns repeat on your flooring? How do I clean my laminate flooring? How do I care for and maintain my laminate floors? What is the reason for the necessary 10mm gap left around the perimeter of the interior and around other obstacles within it?Tile FlooringWhere can your tiles be used and what is a PEI rating?Should a sealer be used on ceramic tile?Should a sealer be used on ceramic tile?What is the difference between glazed and full-body tiles?Can ceramic tile be used outdoors?What is the difference between standard “ceramic” tiles and porcelain tiles?Wood FlooringWhat should I use under furniture legs?How do we stop a wood floor from gapping?Can I use throw rugs on my hardwood floor?Can an engineered wood floor be refinished?Can I install a hardwood floor if I have pets?What to I do to remove scratches in my wood floor?Can we install a hardwood floor over an existing vinyl floor?What wood floor can I install over a concrete slab?Can I install a solid wood floor over a concrete slab?